Trust
Refund policy
A refund policy page scaffold for purchase confidence, eligibility windows, and support escalation.
Refund eligibility
Use this section for the final policy. It should state the refund window, required purchase details, and any exclusions.
- State the refund window in days.
- Explain how to request a refund.
- List cases that need troubleshooting before refund approval.
Before requesting a refund
Use this section for support steps that help users solve setup or export issues first.
- Collect OS, app version, and a short issue summary.
- Ask whether the issue affects recording, editing, export, or licensing.
- Provide the support contact.