Use case workflow

Onboarding videos

A practical workflow for recording short onboarding videos that help new users understand one setup path, feature, or product habit at a time.

The problem

Onboarding videos become hard to use when they try to explain the whole product at once. A useful onboarding recording should show one moment of progress, remove setup noise, and leave the viewer with a clear next step.

Recommended recording setup

  • Choose one onboarding milestone, such as first project, first upload, first export, or first team handoff.
  • Use a clean demo account with realistic names and empty states that match a new user.
  • Write the first click, success state, and next action before recording.
  • Keep browser tabs, notifications, bookmarks, and private workspace details out of frame.

Tool sequence

Export settings

  • Use 16:9 when the video lives in a help center, docs page, or customer email.
  • Keep each video focused enough that it can be replaced when the UI changes.
  • Export at a size where form labels, menu items, and success messages remain readable.
  • Use filenames that include the onboarding step and product area.