Use case workflow
Bug report videos
A compact workflow for recording reproducible bugs, trimming the noise, redacting private data, and handing the report to engineering.
The problem
Most bug videos are too long, miss the exact repro step, or expose customer data. A useful bug report video should show the trigger, expected behavior, actual behavior, and environment in under two minutes.
Recommended recording setup
- Start from a clean state and say or show the app version, browser, OS, and account context.
- Record only the affected window when possible.
- Keep developer tools visible only when logs or network details explain the failure.
- Repeat the bug once if it is short, but do not record multiple exploratory attempts.
Tool sequence
Capture the repro
Screen recorder
Record the smallest reproducible path with microphone context if useful.
Cut dead time
Video trimmer
Remove setup time and the silence after the bug is visible.
Remove sensitive content
Sensitive content checklist
Review visible names, emails, tokens, keys, and customer details.
Structure the handoff
Bug report generator
Package summary, repro steps, expected result, actual result, and recording URL.
Send to the right tracker
Jira issue template
Convert the report into issue fields that are ready for triage.
Export settings
- Use MP4 for broad compatibility with issue trackers and chat apps.
- Prefer 1080p for bug reports unless tiny UI text is essential.
- Keep the file short enough to upload without compression loss.
- Use a filename with product area, bug summary, and date.